topic Re: Need help reactivating sim card in Get Support

Need help reactivating sim card

JeanineMHudson — Wed, 05 Jan 2022 13:47:49 GMT

Re: Need help reactivating sim card

geopublic — Tue, 31 Dec 2019 01:20:49 GMT

@JeanineMHudson Do you have AutoPay enabled?

Re: Need help reactivating sim card

ChuckYeah — Tue, 31 Dec 2019 01:27:49 GMT

@JeanineMHudson More info please, however, you cannot reactivate a SIM card. You can reactivate your account if it has been suspended for less than 90 days @ http://selfserve.publicmobile.ca.

Re: Need help reactivating sim card

popping — Tue, 31 Dec 2019 03:17:40 GMT

@JeanineMHudson

How long is your account in suspended status?

If it is over 90 days, you account will be closed. It is too late to reactivate your account. You needa new SIM card to activate a new plan.

If it is less than 90 days, add fund to your account for your full plan price and click on the reactivate my plan link on the overview page after login to your self-serve account.