topic Re: SIM not arrived & Order status is unknown. in Get Support

SIM not arrived & Order status is unknown.

braj2020 — Wed, 05 Jan 2022 13:47:47 GMT

Hello,

I have ordered on 21 Dec new SIM card to join public mobile. My ORDER 185472, But I have not receievd so far SIM card. Who can help? where to contact? Thank you! - Raj K

Re: SIM not arrived & Order status is unknown.

ChuckYeah — Tue, 31 Dec 2019 00:21:18 GMT

@braj2020 wrote:
Hello,

I have ordered on 21 Dec new SIM card to join public mobile. My ORDER 185472, But I have not receievd so far SIM card. Who can help? where to contact? Thank you! - Raj K

Send a message to @CS_Agent if you purchased it from Public Mobile. We can't help u with that.

Send a private message to moderator through the following link :
Contact @Moderator_Team

About @Moderator_Team
Moderator Hours
Monday-Friday: 8AM- 12AM EST
Saturday & Sunday: 8AM-10PM EST

Re: SIM not arrived & Order status is unknown.

Dunkman — Tue, 31 Dec 2019 00:21:21 GMT

@braj2020

Try this thread and tracker

https://productioncommunity.publicmobile.ca/t5/Getting-Started/How-to-track-your-SIM-card-order/m-p/325923#M60326

If lost, you may need to contact moderator.

Click on the question mark on the right lower corner of website to start ticketing process to contact moderator. Type: Contact moderator. Follow the prompts to submit ticket.

Re: SIM not arrived & Order status is unknown.

AE_Collector — Tue, 31 Dec 2019 00:57:56 GMT

If you are trying to get in on the current second month free promo before it ends, you may run out of time. No one knows for sure when it will end but watch the announcements here as sometimes they announce ends to promos for that evening.

You May have the possibility of just getting a sim at a dealer and/or having the dealer do the activation for you. Then when your sim arrives in the mail you can sell it or better yet, use it to get a referral.

AE_Collector

Re: SIM not arrived & Order status is unknown.

darlicious — Tue, 31 Dec 2019 07:12:14 GMT

@braj2020 Walmart has a free sim with in store activation. Other retailers will price match just call ahead to be sure. Save the late SIM card to use in the future for a friend or family member when you refer them to public mobile.