topic Cannot use SMS in Get Support

Cannot use SMS

3mom — Wed, 05 Jan 2022 13:45:44 GMT

For some reason I haven't been able to send any SMS while on a phone call today. Typically I can text anyone while on a call, but haven't been able to. Anyone else having this issue?

Re: Cannot use SMS

dabr — Sun, 01 Sep 2019 18:01:42 GMT

@3mom wrote:
For some reason I haven't been able to send any SMS while on a phone call today. Typically I can text anyone while on a call, but haven't been able to. Anyone else having this issue?

Maybe try rebooting your phone. You can also try removing your SIM and waiting a few minutes and then reinserting and rebooting the phone. Not sure why your texts would suddenly not work.

Hopefully, someone else may have more suggestions.

Re: Cannot use SMS

Dunkman — Sun, 01 Sep 2019 18:02:38 GMT

@3mom

Just tried it with my phone. Was able to text while on a call. Using iphone.

Re: Cannot use SMS

3mom — Mon, 09 Sep 2019 12:32:12 GMT

I tried all these steps & I'm still unable to send a text message while on a phone call. It comes up with the message that I cannot send a message on the Public Mobile Network.