topic imessages in Get Support

imessages

stonehead — Wed, 05 Jan 2022 13:43:57 GMT

how come imessages are not saved or logged in under my view my usage?

Re: imessages

ShawnC13 — Fri, 27 Dec 2019 17:12:37 GMT

@stonehead wrote:
how come imessages are not saved or logged in under my view my usage?

They are probably listed as a data event and have some amount of data used unless on wifi. As for saved are you looking to see the actual message sent or received?

Re: imessages

geopublic — Fri, 27 Dec 2019 17:18:28 GMT

@stonehead wrote:
how come imessages are not saved or logged in under my view my usage?

@stonehead Because iMessage uses WiFi or data when sending texts to other iMessage users.

Re: imessages

marimacas — Fri, 27 Dec 2019 19:23:29 GMT

Unlike SMS using carrier services, iMessage is sent through Apple's servers and is not recorded as carrier SMS usage. If you do not have a Wi-Fi connection, data usage will be recorded.

Re: imessages

pmmobile — Fri, 27 Dec 2019 19:26:06 GMT

@stoneheadFYI: From experience, non-iPhone users will not receive messages if you use iMessages to send them messages because it is different from regular sms

Re: imessages

wetcoaster — Fri, 27 Dec 2019 19:30:08 GMT

@pmmobile wrote:
@stoneheadFYI: From experience, non-iPhone users will not receive messages if you use iMessages to send them messages because it is different from regular sms

There is an option to enable "send as SMS" in the settings. Obviously you'll need to have the recipient's phone number for this.

Re: imessages

flager — Sun, 29 Dec 2019 16:27:50 GMT

Thanks for this info... my daughter has an iPhone and I have a Samsung... she is always telling me she can't send something to me because our devices are not compatible... now I can tell her different...

Re: imessages

sandalwood — Mon, 30 Dec 2019 21:29:56 GMT

It appears that SMS is NOT turned on by default on iPhones. I have a iphone and have missed imessages from others if my data is off or wifi is off. I have had to ask several people to turn on SMS in the imessages settings or send as a text. Not sure why default would be off. With unlimited text pretty much on all plans anyway .Why people use imessage is a mystery to me.

Re: imessages

CannonFodder — Mon, 30 Dec 2019 21:38:04 GMT

@sandalwood wrote:
It appears that SMS is NOT turned on by default on iPhones. I have a iphone and have missed imessages from others if my data is off or wifi is off. I have had to ask several people to turn on SMS in the imessages settings or send as a text. Not sure why default would be off. With unlimited text pretty much on all plans anyway .Why people use imessage is a mystery to me.

Exactly - ESPECIALLY if it uses data to send/receive them!