topic Re: Roaming data not working in Get Support

Roaming data not working

TankSparks — Wed, 05 Jan 2022 13:43:48 GMT

Purchased add-on phone+text and 1GB of data. $35..Data not working in Hawaii Honolulu. Tried reboot still not working.

My account says roaming data is active. 0 bytes used

Re: Roaming data not working

Jb456 — Fri, 27 Dec 2019 08:49:31 GMT

Make sure data roaming is turned on. (That would be in your mobile network settings)

Reboot phone..

If it still doesn't connect..Try manually selecting a different network either TMobile or AT&T.

Re: Roaming data not working

Daps — Fri, 27 Dec 2019 11:05:23 GMT

Are you able to tell which network you're connected to?
Does calling or texting work?

Back in Canada, was mobile data already working with this phone?
If not, check that you have the correct apn setting.

And which phone are you using?

Re: Roaming data not working

Staliger — Fri, 27 Dec 2019 17:32:15 GMT

@TankSparks wrote:
Purchased add-on phone+text and 1GB of data. $35..Data not working in Hawaii Honolulu. Tried reboot still not working.
My account says roaming data is active. 0 bytes used

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