topic Re: cannot make payment in Get Support

cannot make payment

Helloeric12 — Wed, 05 Jan 2022 13:42:48 GMT

Try to reactivate account, cannot click" submit" to make payment

Please assist to help that.

My number is:

edited by computergeek541: personal information removed

Re: cannot make payment

hairbag1 — Wed, 28 Aug 2019 22:47:01 GMT

Try calling 611 to pay with the credit card that you have on your account.

Alternatively, you can get a payment voucher from 7-11 type store, then call 611 to pay your account.

Re: cannot make payment

purplepaint — Wed, 28 Aug 2019 23:53:12 GMT

If the regular payment method isn't working, maybe try signing up for autopay? It would even save you $2/month.

Re: cannot make payment

computergeek541 — Thu, 29 Aug 2019 05:50:22 GMT

@Helloeric12 wrote:
Try to reactivate account, cannot click" submit" to make payment
Please assist to help that.
My number is:

Please do not post your phone number here. Anyone can see it, and there isn't anything helpful that people here can do with it.

I would say that it's probably more important to get your service up and runnning, so if you can, I would go to a store that sells Public Mobile top up vouchers and get your service working again. Then, worry about why your credit card/visa debit card isn't working on the self-serve website.