topic Re: Friend referral in Get Support

Friend referral

RLavallee — Wed, 05 Jan 2022 13:42:09 GMT

While the retail clerk was activating my Public Moble sim card I told him I had the cell phone number of the friend that refered me to Public Mobile. The clerk entered the phone number and a code was requested. I did not have my friend's code. The clerk said I could enter the code later once I got it. The clerk continued activating. I have my friend's code. How or where do I enter it?

Re: Friend referral

GR — Tue, 27 Aug 2019 22:20:44 GMT

@RLavallee you can send the moderators a message and ask them if they'll put it on your account due to the mixup, maybe they will! https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Friend referral

Anonymous — Tue, 27 Aug 2019 22:22:04 GMT

@RLavallee wrote:
While the retail clerk was activating my Public Moble sim card I told him I had the cell phone number of the friend that refered me to Public Mobile. The clerk entered the phone number and a code was requested. I did not have my friend's code. The clerk said I could enter the code later once I got it. The clerk continued activating. I have my friend's code. How or where do I enter it?

You can't.

Your mileage may vary...

@Moderator_Team < Click this and ask nicely.

Re: Friend referral

computergeek541 — Thu, 29 Aug 2019 08:45:02 GMT

@RLavallee wrote:
While the retail clerk was activating my Public Moble sim card I told him I had the cell phone number of the friend that refered me to Public Mobile. The clerk entered the phone number and a code was requested. I did not have my friend's code. The clerk said I could enter the code later once I got it. The clerk continued activating. I have my friend's code. How or where do I enter it?

The person at the store should not have said that. The referral code needs to be entered during activation.

Re: Friend referral

purplepaint — Wed, 28 Aug 2019 16:46:11 GMT

The code should be entered before you activated your sim card. But you might still be able to enter it now - just email PM and tell them your situation, along with the code you have, and see what they say.

Re: Friend referral

Showbie1 — Wed, 28 Aug 2019 19:10:59 GMT

Any problems I have ever had with Public Mobile, which is actually few and far between, I go to my local Walmart or wherever you can purchase Public Mobile minutes, and they are always very helpful and I end up having to do nothing 😊

Re: Friend referral

Mattmckay — Thu, 29 Aug 2019 06:58:29 GMT

The code has to be entered during the SIM card activation

Re: Friend referral

computergeek541 — Thu, 29 Aug 2019 08:48:39 GMT

@Mattmckay wrote:
The code has to be entered during the SIM card activation

I know you're new here, but before replying, please take a few minutes to read through a thread to avoid responding with repitition of things stated several hours or days earlier.

Re: Friend referral

Shaniagage — Sat, 31 Aug 2019 21:02:49 GMT

I go to my local walmart and have them help with whatever issue you are having, they are great at public mobile lol