topic Re: Changing Cell Number in Get Support

Changing Cell Number

chesterford — Wed, 05 Jan 2022 13:41:29 GMT

I just joined PM and when I signed up there were no local cell numbers available but today there are. Is there a cost associated with changing your number? Thanks.

Re: Changing Cell Number

akram2456 — Tue, 24 Dec 2019 15:16:57 GMT

No there is no charge in changing the number. Its free

Re: Changing Cell Number

chesterford — Tue, 24 Dec 2019 15:17:37 GMT

Thank you!

Re: Changing Cell Number

Triguy — Tue, 24 Dec 2019 15:18:57 GMT

There is no charge but keep in mind that you can only change your phone once every 30 days.

Re: Changing Cell Number

chesterford — Tue, 24 Dec 2019 15:21:29 GMT

Do you know how long it takes for the number to be changed?

Re: Changing Cell Number

LovesToPM — Tue, 24 Dec 2019 15:47:28 GMT

@chesterford wrote:
Do you know how long it takes for the number to be changed?

If you select a new number, i should happen almost immmediately.

Change Your Phone Number

To change your phone number: sign in to Self-Serve, select ‘Change Number' under 'My Profile' on the Overview page. Here, you can choose to select a new phone number or to transfer a wireless or wireline number from another provider.

Re: Changing Cell Number

GR — Tue, 24 Dec 2019 15:46:37 GMT

@chesterford its instant, restart your phone after you change it. You should be able to do it now, when you open the account and pick a new number doesn't count as your once every 30 days!

Re: Changing Cell Number

chesterford — Tue, 24 Dec 2019 15:58:48 GMT

Thanks all..it is working now!