topic My account in Get Support

My account

Virkgurman1 — Wed, 05 Jan 2022 13:41:27 GMT

I forget my security question so thats why I unable to reset my password. Anyone can help me? What I do?

Re: My account

Triguy — Tue, 24 Dec 2019 14:45:48 GMT

If you are having trouble with your services, the next step is to contact a moderator. Here is the link to create a ticket through SIMon:

https://www.publicmobile.ca/en/bc/get-help -> Click on Chat with Simon- on the line "ask me something" write "moderator" -> then click on "account specific question" -> afterward click on "no, I want a human" -> finally you will see an answer "submit a ticket Click me!"

Re: My account

totalUser — Tue, 24 Dec 2019 14:48:52 GMT

If you can prove you are the owner moderators can help you get in

Re: My account

akram2456 — Tue, 24 Dec 2019 15:15:08 GMT

You can submit a ticket with Moderators and share them the evidence that you are the owner of the account. They might be able to help you out.