topic Re: account set up issue with referal code in Get Support

account set up issue with referal code

fdm0846 — Wed, 05 Jan 2022 13:41:14 GMT

my mom is using my referal code to setup account. however I aways got error message "Please enter a referral code." We tried many times, it still does not work.

Re: account set up issue with referal code

Jb456 — Tue, 24 Dec 2019 04:01:37 GMT

Clear you internet history, Cooke's cache. Try again...if still not working m try incognito mode.

You can also log into your self serve account and get your referral link on right hand side of screen and try that way.

Re: account set up issue with referal code

Ed404 — Tue, 24 Dec 2019 04:03:34 GMT

Try using a different browser when activating and entering the referral code.

If it still doesn't work activate without using the referral code and open a ticket to get the moderators to assign the referral credit and reward.

Re: account set up issue with referal code

Daps — Tue, 24 Dec 2019 04:09:54 GMT

Does your referral code contain characters like 0, o, 1, l?

Log onto your account and use the referral link to activate

Or copy paste the code from your account onto the activation page.

Re: account set up issue with referal code

Anonymous — Tue, 24 Dec 2019 04:14:39 GMT

@fdm0846 wrote:
my mom is using my referal code to setup account. however I aways got error message "Please enter a referral code." We tried many times, it still does not work.

So you check the box then maybe first make sure there aren't any extra spaces in the box. Then make sure you're typing in your referral code properly. (if you've been here a while then it's no longer your phone number) Make sure between a zero or an oh. Or a one and an ell. Or a five and an ess.

The above suggestions could just as well work for you as well.

Re: account set up issue with referal code

geopublic — Tue, 24 Dec 2019 04:40:45 GMT

@fdm0846 If your code contains zeroes or O's make sure you are entering the correct one.

Re: account set up issue with referal code

cavemantoronto — Tue, 24 Dec 2019 05:31:55 GMT

@fdm0846 wrote:
my mom is using my referal code to setup account. however I aways got error message "Please enter a referral code." We tried many times, it still does not work.

Cut and paste the code.