topic Re: Lost Network in Get Support

Lost Network

samc888 — Wed, 05 Jan 2022 13:41:03 GMT

So I just suddenly lost network/connection/signal. Everything was working fine when i purchased the SIM card a couple weeks ago. And now all of a sudden i have no signal. It doesnt even say the network name on the top left corner of my iPhoneX where it use to say Public Mobile. Anyone know how to fix this or can point me in the right direction? Please and Thanks!

Re: Lost Network

totalUser — Tue, 24 Dec 2019 00:22:59 GMT

Can you try another phone to see if it's sim/service or the phone itself

Re: Lost Network

Jb456 — Tue, 24 Dec 2019 00:24:20 GMT

Try rebooting phone?

Re: Lost Network

samc888 — Tue, 24 Dec 2019 00:26:28 GMT

Unfortunately i have no other phone I can put the sim card in. The weird thing it was just working fine earlier and BAM! Suddenly no signal

Re: Lost Network

samc888 — Tue, 24 Dec 2019 00:27:08 GMT

I did... many times actually. But still not working.

Re: Lost Network

CannonFodder — Tue, 24 Dec 2019 00:56:22 GMT

Any chance that where it was working fine earlier, but not working now, are in two different places? What I'm getting at is, are you in an area, like I am, where reception is spotty? In my case, I can lose the signal when I go down the hallway from where I'm at right now..... sometimes the signal re-connects, by itself, when I move to a spot with better reception, and other times I have to go into the network settings, and click on the PM network to get it connected again.

Re: Lost Network

geopublic — Tue, 24 Dec 2019 01:01:34 GMT

@samc888 wrote:
So I just suddenly lost network/connection/signal. Everything was working fine when i purchased the SIM card a couple weeks ago. And now all of a sudden i have no signal. It doesnt even say the network name on the top left corner of my iPhoneX where it use to say Public Mobile. Anyone know how to fix this or can point me in the right direction? Please and Thanks!

@samc888 Maybe your phone got blacklisted?

Re: Lost Network

chukdefatey — Tue, 24 Dec 2019 01:02:36 GMT

@samc888 wrote:
So I just suddenly lost network/connection/signal. Everything was working fine when i purchased the SIM card a couple weeks ago. And now all of a sudden i have no signal. It doesnt even say the network name on the top left corner of my iPhoneX where it use to say Public Mobile. Anyone know how to fix this or can point me in the right direction? Please and Thanks!

If you loose Network all of a Sudden, it usually means you bought your phone from a 3rd Party. Eg. Craigslist, Kijiji eBay etc. The Person you bought it from Reported it lost or stolen. I am almost certain this is what happened.

Re: Lost Network

samc888 — Tue, 24 Dec 2019 03:20:02 GMT

@geopublic

How would I know if I was blacklisted? And if my phone was indeed blacklisted, is there a way to have it working again?

Re: Lost Network

Jb456 — Tue, 24 Dec 2019 03:29:19 GMT

@samc888 wrote:
@geopublic

How would I know if I was blacklisted? And if my phone was indeed blacklisted, is there a way to have it working again?

Google iPhone blacklist checker. Try different free sites to check if it's blacklisted.

If it is. You have an expensive iPod

Re: Lost Network

geopublic — Tue, 24 Dec 2019 03:36:03 GMT

@samc888 If your sim works in another phone then you phone is blacklisted. No much you can do that is why it's important to buy a used phone from trusted sources only.

Re: Lost Network

Daps — Tue, 24 Dec 2019 03:51:17 GMT

Check if your phone is lost or stolen.

Enter your 15 digit IMEI number. You can find it by dialling *#06# on your phone.

Also you can check here to see if it was blacklisted

https://www.devicecheck.ca/check-status-device-canada/

Only the person who reported a phone stolen can have it removed from the blacklist. If you purchased your phone through a classified listing (like kijiji or craigslist) then your only option is to contact the seller and ask for a refund or to remove the phone from the blacklist (if they were the ones who put it on).

Re: Lost Network

Bon23 — Wed, 25 Dec 2019 03:26:27 GMT

You can try to restart your phone. Sometimes it works.