topic Re: I cannot created an account I just got public mobile yesterday and it says my number is invalid in Get Support

I cannot created an account I just got public mobile yesterday and it says my number is invalid

Cjaxon17 — Wed, 05 Jan 2022 13:40:27 GMT

Re: I cannot created an account I just got public mobile yesterday and it says my number is invalid

will13am — Mon, 23 Dec 2019 18:42:43 GMT

@Cjaxon17 , just to confirm, this is the link you are using? Try clearing browser cache or using incognito mode. If you still can't make it work, I suggest contacting the moderator team for assistance. The moderator team can be reached via private message using smartforms which is initiated by clicking on the ? on the lower right corner of the webpage or try using this link. The guided process will facilitate documentation of the issue or concern and the required resolution which will be submitted to the moderator team. Refer to this announcement link for additional details on smartforms and the ticketing system for moderator team interactions. If use of smartform brings no joy, then use the following direct link to private message the moderator team. Refer to the following knowledge base article for additional information on the moderator team.

https://selfserve.publicmobile.ca/

Re: I cannot created an account I just got public mobile yesterday and it says my number is invalid

rooster — Mon, 23 Dec 2019 18:44:28 GMT

Were you with Koodo or PC Mobile?

Did you make a request to port-in a number?

Re: I cannot created an account I just got public mobile yesterday and it says my number is invalid

kaylabella1979 — Tue, 24 Dec 2019 18:12:06 GMT

Same with me. Monies taken out of account and unable to finish verification

Re: I cannot created an account I just got public mobile yesterday and it says my number is invalid

Cjaxon17 — Fri, 21 Feb 2020 18:32:13 GMT

Yes i was with koodo before