topic Re: Activation 5gb bonus data in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-5gb-bonus-data/m-p/474492#M305916 <P>Did you activate a $35+ plan ?</P><P>&nbsp;</P><P>If you did then subnmit a ticket.</P><P>If you are having trouble with your services, the next step is to contact a moderator. Here is the link to create a ticket through SIMon:</P><P><BR /><STRONG><A href="https://www.publicmobile.ca/en/bc/get-help" target="_blank" rel="nofollow noopener noreferrer">https://www.publicmobile.ca/en/bc/get-help</A></STRONG><SPAN>&nbsp;</SPAN>-&gt;click on chat with Simon -&nbsp; on the line "ask me something" write "<STRONG>moderator</STRONG>" -&gt; then click on "<STRONG>account specific question</STRONG>" -&gt; afterward click on "<STRONG>no, I want a human</STRONG>" -&gt; finally you will see an answer "<STRONG>submit a ticket Click me!</STRONG>"</P> Mon, 23 Dec 2019 16:02:29 GMT Triguy 2019-12-23T16:02:29Z Activation 5gb bonus data https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-5gb-bonus-data/m-p/474483#M305915 <P>I activated my sim on Nov 28 &amp; was expecting to get 5gb bonus data. I did not get it. Is there a way to have it added to my account?</P> Wed, 05 Jan 2022 13:40:03 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-5gb-bonus-data/m-p/474483#M305915 dotsummit 2022-01-05T13:40:03Z Re: Activation 5gb bonus data https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-5gb-bonus-data/m-p/474492#M305916 <P>Did you activate a $35+ plan ?</P><P>&nbsp;</P><P>If you did then subnmit a ticket.</P><P>If you are having trouble with your services, the next step is to contact a moderator. Here is the link to create a ticket through SIMon:</P><P><BR /><STRONG><A href="https://www.publicmobile.ca/en/bc/get-help" target="_blank" rel="nofollow noopener noreferrer">https://www.publicmobile.ca/en/bc/get-help</A></STRONG><SPAN>&nbsp;</SPAN>-&gt;click on chat with Simon -&nbsp; on the line "ask me something" write "<STRONG>moderator</STRONG>" -&gt; then click on "<STRONG>account specific question</STRONG>" -&gt; afterward click on "<STRONG>no, I want a human</STRONG>" -&gt; finally you will see an answer "<STRONG>submit a ticket Click me!</STRONG>"</P> Mon, 23 Dec 2019 16:02:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-5gb-bonus-data/m-p/474492#M305916 Triguy 2019-12-23T16:02:29Z