topic Re: Cant pay. Phone was canceled in Get Support

Cant pay. Phone was canceled

Crowe652 — Wed, 05 Jan 2022 13:39:12 GMT

I have auto pay and have never been late on a payment. The last time my bill was due . my payment did not come out of the bank I figured it was my fault. I went to the bank and I have sufficient funds in the account and I tried to manually pay for my phone to get it back up and running . No Matter how many times I've tried my payment is not going thur. it's the same card I've been using and the bank said everything is good on my end . I'd rather not switch services providers but I need a phone. How can I get this to work?

Re: Cant pay. Phone was canceled

YVR — Fri, 23 Aug 2019 17:20:33 GMT

@Crowe652 wrote:
I have auto pay and have never been late on a payment. The last time my bill was due . my payment did not come out of the bank I figured it was my fault. I went to the bank and I have sufficient funds in the account and I tried to manually pay for my phone to get it back up and running . No Matter how many times I've tried my payment is not going thur. it's the same card I've been using and the bank said everything is good on my end . I'd rather not switch services providers but I need a phone. How can I get this to work?

You can use other forms of payment if you have them another card. Another way is purchasing a prepaid card and load it to your account. If it has not been over 90 days, your account will not be cancelled

Re: Cant pay. Phone was canceled

Jackhyf63 — Fri, 23 Aug 2019 20:14:42 GMT

@Crowe652

You can buy a voucher or I recommend you send a private message to the moderator team and ask them to fix it up. include your account# or phone#, as well as your account PIN (if know) to help speed up the identification process.

Click here to send the moderator team a private message.

Re: Cant pay. Phone was canceled

cavemantoronto — Sat, 24 Aug 2019 04:56:22 GMT

@Crowe652 wrote:
I have auto pay and have never been late on a payment. The last time my bill was due . my payment did not come out of the bank I figured it was my fault. I went to the bank and I have sufficient funds in the account and I tried to manually pay for my phone to get it back up and running . No Matter how many times I've tried my payment is not going thur. it's the same card I've been using and the bank said everything is good on my end . I'd rather not switch services providers but I need a phone. How can I get this to work?

For now buy voucher from gas station, shoppers, walmart, other stores that sell it. You can buy online from recharge.com.

Re: Cant pay. Phone was canceled

Chris_Qc — Sat, 24 Aug 2019 19:50:22 GMT

its very funny .. people telling other options like voucher or anything else to pay for is bill

when the **bleep**ing problem is the company itself .. they guy is losing is phone because the company is crap and so is there entire system .. do like me go with Chat R .. stop giving stupid advice

Public Mobile is the worst you pay for what you get thats all as simple as that

Re: Cant pay. Phone was canceled

mimmo — Sat, 24 Aug 2019 20:10:30 GMT

@Chris_Qc glad you found a provider that suits your needs and glad you are happy there. Who knows @Crowe652 might follow your advice but even to do so they need an active line. Hence even your advice is not the greatest.

@Yes the PM system has flaws. But the poster stated he would rather not switch. Vouchers are typically the quickest and easiest way to add funds when card issues occur. Once up and running they can decide what to do.

@Crowe652 when ever I add a card I make a nominal manual payment just to make sure all works and I ensure the info I add in cc details matches exatly capitals and all.