topic Re: Wrong Add-On in Get Support

Wrong Add-On

thiru — Wed, 05 Jan 2022 13:38:51 GMT

Hello,

I've accidentally added the wrong add-on to my plan. I haven't used the new add-on; it is possible to switch it for the correct one? The two add ons are the same price.

Re: Wrong Add-On

geopublic — Sat, 21 Dec 2019 23:50:01 GMT

@thiru wrote:
Hello,

I've accidentally added the wrong add-on to my plan. I haven't used the new add-on; it is possible to switch it for the correct one? The two add ons are the same price.

@thiru You need to submit a ticket and ask by doing the following:

Re: Wrong Add-On

hairbag1 — Sat, 21 Dec 2019 23:50:36 GMT

@thiru wrote:
Hello,

I've accidentally added the wrong add-on to my plan. I haven't used the new add-on; it is possible to switch it for the correct one? The two add ons are the same price.

Click the ? in lower right side of page to start process of moderator assistance.

Re: Wrong Add-On

Triguy — Sun, 22 Dec 2019 00:18:36 GMT

Submit a ticket to a moderator by clicking on the question mark on the bottom right.

Here is a guide about add-ons.

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Plans-amp-Add-Ons/ta-p/250167