topic Re: Free data in Get Support

Free data

PAP — Wed, 05 Jan 2022 13:37:40 GMT

The free 1GB of data just given, how long will that last? Will we always have an extra GB or will it expire?

Re: Free data

mika2678 — Fri, 20 Dec 2019 05:51:50 GMT

as for the "Free Holiday Giveaway: 1GB Add-on" it believe its a one time add on

i dont see in my profile that it has any expiry date nor recurrance - this leads me to believe that once i use it up it will no longer be present in my profile

Re: Free data

Jb456 — Sun, 05 Apr 2020 05:48:05 GMT

Stay safe

Re: Free data

hairbag1 — Fri, 20 Dec 2019 05:56:00 GMT

@PAP wrote:
The free 1GB of data just given, how long will that last? Will we always have an extra GB or will it expire?

It's a one time 1GB of data add-on. It'll stay in your account until you use it up...even if it takes several months to do so. Once you use it up...it's gone.

Merry Chritmas

Re: Free data

PAP — Fri, 20 Dec 2019 05:56:03 GMT

Never mind lol I've found my answer. Sorry kind of new to this and an ummm older user lol

Re: Free data

Jb456 — Sun, 05 Apr 2020 05:47:48 GMT

Stay safe

Re: Free data

darlicious — Fri, 20 Dec 2019 05:58:04 GMT

@mika2678 @PAP The free holiday 1gb data add on will stay on your account forever if you don't use it. All add ons stay on your account until you completely deplete it. Then once used up it will disappear from your plans and add ons section on your overview page.

Re: Free data

hairbag1 — Fri, 20 Dec 2019 05:58:22 GMT

@PAP wrote:
Never mind lol I've found my answer. Sorry kind of new to this and an ummm older user lol

Welcome aboard. Lots of us...seniors here !

Re: Free data

PAP — Fri, 20 Dec 2019 05:59:12 GMT

Ah, this is why I'm still seeing a 1GB promo given a few months ago. I've never used all my original data. Thank you

Re: Free data

darlicious — Fri, 20 Dec 2019 11:15:42 GMT

@PAP wrote:
The free 1GB of data just given, how long will that last? Will we always have an extra GB or will it expire?

@PAP Youll get the hang of it here soon as you've learned how to ask questions and post and mark your queries solved but generally you assign it to the user you think best answers your question or pointed you in the right direction. That way when other people want to know the answer by clicking on "go to solution" it will bring them to the answer. Otherwise it just brings them back to the question....yours. You can edit it and assign the correct user the solution by clicking on the three dots on the top right corner.

Re: Free data

newtondt — Fri, 20 Dec 2019 15:22:31 GMT

I believe it was for a 30 day period.

Re: Free data

computergeek541 — Fri, 20 Dec 2019 15:28:55 GMT

@newtondt wrote:
I believe it was for a 30 day period.

The free holiday data add-on doesn't expire after being on the account for 30 days. It lasts until used up as stated already by others.