topic Re: Premium Messages in Get Support

Premium Messages

Newbie90 — Wed, 05 Jan 2022 13:37:28 GMT

I am not receiving messages from paypal for the verification of account. What do I need to do

Re: Premium Messages

GinYVR — Wed, 21 Aug 2019 05:49:47 GMT

@Newbie90Paypal and other verification get be iffy. I would suggest switching 2FA method to a software method like Google Authenticator.

Re: Premium Messages

SomeFriend — Wed, 21 Aug 2019 05:51:19 GMT

Premium, or otherwise known as "short codes", messages does work. I have no experience with PayPal's verification messages as I don't use PayPal, but I use short code services frequency, multiple times a day (I use it for checking bus times and for 2FA/verification services) and it works fine.

Check if you entered your mobile number correctly and call PayPal and ask why it's not working. You can also contact the moderators, but with the exception of the $20 provincal talk only plan and the $30 data only plan, all plans will be able to receive text messages, regardless of the allowance remaining, so it shouldn't be a Public Mobile issue.

Re: Premium Messages

geopublic — Wed, 21 Aug 2019 06:32:36 GMT

@Newbie90 wrote:
I am not receiving messages from paypal for the verification of account. What do I need to do

@Newbie90 It's not a PM issue because I do receive them from PP without any issues.

Did you recently port your number over from another provider? If yes, maybe try resetting the 2FA again.

Re: Premium Messages

Newbie90 — Wed, 21 Aug 2019 17:10:11 GMT

Thank You

Re: Premium Messages

Newbie90 — Wed, 21 Aug 2019 17:11:13 GMT

Yes I ported my number from another provider.

Re: Premium Messages

dickwong — Fri, 23 Aug 2019 22:44:24 GMT

Does paypal work with google authentication?

Re: Premium Messages

GinYVR — Fri, 23 Aug 2019 22:49:11 GMT

@dickwongYes Paypal works with Time based one time password standard which Google Authenticator (and others) is based on.

Re: Premium Messages

dickwong — Fri, 23 Aug 2019 22:50:33 GMT

Good to know. Should give it a try.