topic Re: Phone number "invalid" on apps in Get Support

Phone number "invalid" on apps

shezbo — Wed, 05 Jan 2022 13:36:01 GMT

Hi all,

I recently registered with Public and I'm happy with the service, apart from the fact that my number is considered "invalid" by apps like DoorDash and Ticketmaster. I can't register with these services as a result but calls, texts and data are working fine. My number begins (672) 999. I can see that there is a function to change your number here on the site, would you recommed I do this? If so, can anyone give any insight to what kind of number would work for these purposes?

Or if there is another solution altogether, I'd be very grateful if you could let me know.

Thanks in advance.

Re: Phone number "invalid" on apps

Dunkgirl — Wed, 18 Dec 2019 18:25:37 GMT

@shezbo wrote:
Hi all,

I recently registered with Public and I'm happy with the service, apart from the fact that my number is considered "invalid" by apps like DoorDash and Ticketmaster. I can't register with these services as a result. My number begins (672) 999. I can see that there is a function to change your number here on the site, would you recommed I do this? If so, can anyone give any insight to what kind of number would work for these purposes?

Or if there is another solution altogether, I'd be very grateful if you could let me know.

Thanks in advance.

@shezbo Did you get this number from public mobile in the first place or port it over from some VOIP company?

Re: Phone number "invalid" on apps

shezbo — Wed, 18 Dec 2019 18:26:42 GMT

Hey, I got it directly from Public via a convenience store in my area.

Re: Phone number "invalid" on apps

Dunkgirl — Wed, 18 Dec 2019 18:32:22 GMT

@shezbo wrote:
Hey, I got it directly from Public via a convenience store in my area.

@shezboIf changing your number is not a big deal, maybe try and switch to a more recognizable area code / set of numbers.

I see a post from the fido forum in Feb 2019 where it was not launched yet and some with problems of 672-999. Maybe its not recognized as a legit number yet by whatever database these people are using to prevent fraud / disposable numbers.

As an example my Fongo number is no good for any sort of verification purposes, even if a port it over to public mobile or telus or any company it will always be classified as a disposable / free voip number and not work for banks or google verficiation.

Re: Phone number "invalid" on apps

totalUser — Wed, 18 Dec 2019 18:31:18 GMT

Well if you are not attached to that number you can try, but I heard that there are issues with short code texts in general here, so I'm not sure if they will help. For long time I used dingtone for those things

Re: Phone number "invalid" on apps

shezbo — Wed, 18 Dec 2019 18:32:10 GMT

Interesting, thanks for this. Changing my number isn't a big deal really, as it's only new. Is there somewhere I can find a list of area codes for Vancouver/BC? Or would that be part of the process here on the site, do you know?

Re: Phone number "invalid" on apps

shezbo — Wed, 18 Dec 2019 18:34:00 GMT

@totalUser wrote:
Well if you are not attached to that number you can try, but I heard that there are issues with short code texts in general here, so I'm not sure if they will help. For long time I used dingtone for those things

First I've heard about Dingtone, thanks, I'll give it a go

Re: Phone number "invalid" on apps

shezbo — Wed, 18 Dec 2019 18:37:39 GMT

Tried to set up Dingtone, and of course, phone number invalid...

Re: Phone number "invalid" on apps

will13am — Wed, 18 Dec 2019 18:38:00 GMT

@shezbo wrote:
Interesting, thanks for this. Changing my number isn't a big deal really, as it's only new. Is there somewhere I can find a list of area codes for Vancouver/BC? Or would that be part of the process here on the site, do you know?

Check out this wiki. You can get a more popular area code using number change option. You have to try early in the morning when used numbers are released for reuse. Keep trying daily as results will vary day to day. I was able to help a friend get a 250 area code in the summer.

https://en.wikipedia.org/wiki/List_of_British_Columbia_area_codes

Re: Phone number "invalid" on apps

shezbo — Wed, 18 Dec 2019 19:29:09 GMT

Thanks all. I changed to a 236 number and it seems to have solved the problem.

Appreciate your help!

why I can not find my phone number under overview tap?

Darougar — Wed, 28 Jul 2021 16:50:00 GMT

Ia m managing a family of phone lines. I need to see phone number on my profile or overview , why public public interface does not show me my phone number?

Re: why I can not find my phone number under overview tap?

Anonymous — Wed, 28 Jul 2021 16:59:23 GMT

@Darougar

go to your Plan and Add-ons
and Under your will see your Phone Number.

Re: why I can not find my phone number under overview tap?

Anonymous — Wed, 28 Jul 2021 16:58:16 GMT

@Darougar : Yeah it's kinda goofy. You can find it elsewhere of course. I would suggest using the name field to identify the different accounts if you aren't already. That's under the profile and would show on that right side box.