topic Re: Need a moderator in Get Support

Need a moderator

kissifer19 — Wed, 05 Jan 2022 13:35:13 GMT

Need a moderator to please contact me.

Thanks!

Re: Need a moderator

RossN — Fri, 16 Aug 2019 22:33:34 GMT

@kissifer19 Hi is there anyting we can help with?you can contact one here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Need a moderator

kissifer19 — Fri, 16 Aug 2019 22:33:08 GMT

Thanks I sent off an email. Do you know how long it takes to get a reply?

Re: Need a moderator

Anonymous — Fri, 16 Aug 2019 22:34:33 GMT

@kissifer19 wrote:
Thanks I sent off an email. Do you know how long it takes to get a reply?

Could be a couple days.

What problem are you having that makes you want the moderator?

Re: Need a moderator

RossN — Fri, 16 Aug 2019 22:34:40 GMT

@kissifer19 there seems to be a 2 or 3 day wait right now

Re: Need a moderator

kissifer19 — Fri, 16 Aug 2019 22:35:37 GMT

omg serious? I bought a voucher and it will not work. Went back to the store and they printed me a new one and it still wont work. 😞

Re: Need a moderator

RossN — Fri, 16 Aug 2019 22:37:43 GMT

@kissifer19 did you try to dial *611

Re: Need a moderator

kissifer19 — Fri, 16 Aug 2019 22:38:57 GMT

Yip! Keeps saying Unfortunately, Voucher # could not be added. Please verify the Voucher and try again.

Re: Need a moderator

Anonymous — Fri, 16 Aug 2019 22:39:20 GMT

@kissifer19 wrote:
omg serious? I bought a voucher and it will not work. Went back to the store and they printed me a new one and it still wont work. 😞

Yeah...vouchers...sometimes they don't work right away. Did you buy it at Shoppers? Which value?

Re: Need a moderator

kissifer19 — Fri, 16 Aug 2019 22:40:00 GMT

Dominion which here is loblaws.

Re: Need a moderator

RossN — Fri, 16 Aug 2019 22:41:18 GMT

@kissifer19 you can also try your self serve account if you havent already

Re: Need a moderator

kissifer19 — Fri, 16 Aug 2019 22:43:02 GMT

I tired to add it online and through 611 😞 Still the same thing. 😞

Re: Need a moderator

Dunkman — Fri, 16 Aug 2019 22:50:42 GMT

@kissifer19

Unfortunately, voucher issues happen frequently.

You could wait for moderator response or maybe try tomorrow morning. Sometimes, there is a delay in activation.

If you really need service, you could buy an online voucher at recharge.com (there is a service fee though). At least, then you can get your service going if it is suspended presently.

Re: Need a moderator

RossN — Fri, 16 Aug 2019 22:52:31 GMT

@kissifer19 it may just be the wonderful system acting up again or I know in the past there are a few businesses that dont do there accounting until later in the evening you may find they will work in a few hours or in the morning ,I know it has happened to me in the past

Re: Need a moderator

kissifer19 — Fri, 16 Aug 2019 22:54:29 GMT

Thanks so much for your help. I will try again later. 😞

I hope it will work.