topic Re: Contacting mods in Get Support

Contacting mods

NJC — Wed, 05 Jan 2022 13:34:18 GMT

Good afternoon

I've been attempting to solve a referral credit mistake for several weeks. But my thread with mods has gone silent since last Thurs (one week ago).

My referral entered the incorrect phone number, and I didn't receive the credit. I'd like get this sorted out.

Thanks.

Re: Contacting mods

RossN — Thu, 15 Aug 2019 21:58:06 GMT

@NJC hi all I can suggest is try contacting them again good luck

Re: Contacting mods

goldilock — Thu, 15 Aug 2019 21:59:18 GMT

@NJC

To contact a moderator you have to send them a private message.

Here is the link to send a private message to a moderator, who will be able to assist you further. Please note that it takes aproximately 48 -72 hours (2-3 days) to get a response.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Contacting mods

NJC — Thu, 15 Aug 2019 23:47:20 GMT

Thx. I received a message back shortly after this post.