topic Re: Autopay cancellation in Get Support

Autopay cancellation

Makhan1960 — Wed, 05 Jan 2022 13:33:27 GMT

@CS_Agent I need to cancel autopay ASAP

Re: Autopay cancellation

Anonymous — Mon, 16 Dec 2019 04:07:33 GMT

@Makhan1960 wrote:
@CS_Agent I need to cancel autopay ASAP

You can log in to your self serve and turn it off.

You can dial 611 with your PM SIM in and turn it off.

You can dial 18554public from any phone and turn it off.

The last two you'll need your PIN.

Re: Autopay cancellation

geopublic — Mon, 16 Dec 2019 04:19:38 GMT

@Makhan1960

Sign in to your Self-Serve account, select the ‘Payment’ tab, from here, you can remove the feature, if you no longer want payments to automatically occur scroll to the bottom of the ‘Payment’ tab, then select ‘Manage my card’. This will allow you to remove your credit or Visa Debit card.

Hope this helps!

Re: Autopay cancellation

Staliger — Mon, 16 Dec 2019 18:34:06 GMT

@Makhan1960 wrote:
@CS_Agent I need to cancel autopay ASAP

You can do so via your SelfService Account. Select Payment and then Manage My Card to remove it.