topic Re: Referral code in Get Support

Referral code

maple77 — Wed, 05 Jan 2022 13:32:05 GMT

I signed up my wife yesterday but neglected to use the referral code. Is there any way to apply that now?

Re: Referral code

Himanshu1 — Sat, 10 Aug 2019 22:14:37 GMT

Unfortunately you cannot use the referral code after activating the sim

You can try messaging the moderators and see if they could make an exception

Re: Referral code

Himanshu1 — Sat, 10 Aug 2019 22:21:05 GMT

Forgot to add this in

You can message the moderator by clicking on message icon -> New message -> send to -> moderator team

Re: Referral code

dabr — Sat, 10 Aug 2019 22:38:22 GMT

@maple77 wrote:
I signed up my wife yesterday but neglected to use the referral code. Is there any way to apply that now?

@Himanshu1 is right that you'll need to contact Moderator_Team for assistance. You can click this link to send them a message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Hearing back from them could take upwards of 2 days though.

Re: Referral code

mimmo — Sat, 10 Aug 2019 23:22:41 GMT

@Himanshu1 moderators can now add referal codes after ativation, but the $10 credit will not be applied.

Re: Referral code

Anonymous — Sun, 11 Aug 2019 00:23:42 GMT

@maple77 wrote:
I signed up my wife yesterday but neglected to use the referral code. Is there any way to apply that now?

This seems to be one of those things where YMMV. Some people report both sides getting this feature. The above says just the existing customer.

So send that message and ask real nice like and maybe YMM work out for both.

Re: Referral code

geopublic — Sun, 11 Aug 2019 00:35:54 GMT

@maple77 wrote:
I signed up my wife yesterday but neglected to use the referral code. Is there any way to apply that now?

@maple77 Best to get you wife to message the moderator team and include your referral code in the message to increase the chances of her getting the credit and you getting the reward.

Re: Referral code

torontokris — Sun, 11 Aug 2019 13:39:33 GMT

@mimmo wrote:
@Himanshu1 moderators can now add referal codes after ativation, but the $10 credit will not be applied.

Would the $1/month for the referral still apply? Otherwise there would be no point in adding the referral.

Re: Referral code

GinYVR — Sun, 11 Aug 2019 13:48:29 GMT

@mimmo @torontokris According to this link, the user got both parties credits applied.. perhaps it is a new thing since the introduction of the referral code?

Re: Referral code

mimmo — Sun, 11 Aug 2019 16:01:59 GMT

@NDesai are you able to shed some light?

Re: Referral code

NDesai — Mon, 12 Aug 2019 20:11:17 GMT

@mimmo @GinYVR Well, its not clear that $10 will be added to both parties or $10 to one account and reoccurring $1 to another. If moderator meant to say $10 to both parties and $1 to referral's account, then they must have manually added the $10. In this case, mod did a charming favour.