topic Re: How are you supposed to reply in this interface? in Get Support

How are you supposed to reply in this interface?

RachelE — Wed, 05 Jan 2022 13:29:35 GMT

I finally got a message from a moderator regarding porting my number, but unfortunately this interface provides no way to reply, so how do I get my information to this moderator?

Re: How are you supposed to reply in this interface?

totalUser — Wed, 11 Dec 2019 23:22:55 GMT

Hi @RachelE

If you click on the title you will be able to see the green reply button

Here is what I see at the bottoms of the message

Re: How are you supposed to reply in this interface?

computergeek541 — Wed, 11 Dec 2019 23:21:56 GMT

@RachelE wrote:
I finally got a message from a moderator regarding porting my number, but unfortunately this interface provides no way to reply, so how do I get my information to this moderator?

Click on the envelope icon in the top right corner. After opening the private message, click on the reply button.

Re: How are you supposed to reply in this interface?

darlicious — Wed, 11 Dec 2019 23:22:18 GMT

@RachelE Go to the envelope icon top right of your screen. Go to the message the mod sent you. Hit reply. Type in your message and info. Press post.

Re: How are you supposed to reply in this interface?

RachelE — Wed, 11 Dec 2019 23:27:42 GMT

Ho-lee!! Clicking my own subject line is a new one - I would never have tried that. Thanks for the info. As a person who likes to do web design, this interface is absolutely grating on my nerves. Not intuitive at all.

Appreciate your help!

Re: How are you supposed to reply in this interface?

darlicious — Wed, 11 Dec 2019 23:35:13 GMT

@RachelE Maybe you could volunteer to help with the design....you could get a community reward! I say volunteer because the pay is about $0.04 an hour around here.

Re: How are you supposed to reply in this interface?

RachelE — Wed, 11 Dec 2019 23:42:50 GMT

Wouldn't need pay - I'd be happy to help just to stop someone else from going through the same anguish LOL!

Re: How are you supposed to reply in this interface?

RachelE — Thu, 12 Dec 2019 01:11:23 GMT

@totalUser wrote:
Hi @RachelE
If you click on the title you will be able to see the green reply button
Here is what I see at the bottoms of the message

Thanks again, totalUser. Found a moderator (Or a moderator found me!). Ported my number and I'm now good to go. Cheers!

Re: How are you supposed to reply in this interface?

Jb456 — Sun, 05 Apr 2020 04:35:49 GMT

Stay Safe!