topic Re: incorrect billing in Get Support

incorrect billing

gardnerm08 — Wed, 05 Jan 2022 13:29:30 GMT

I joined Public Mobile 2 months ago and just received my credit card bill. On April 1, you charged my account $20.34 ($18 + 13% tax), but when I check my online account, I see that that should have been a credit for $18 instead of a charge.

Can you please reverse the charges and credit, instead of debit my account for the ? Thanks.

Re: incorrect billing

ChuckYeah — Tue, 06 Aug 2019 12:27:12 GMT

We are just fellow PM users here. For an issue like that, you'll have to contact a moderator.

Contact @Moderator_Team
It can take up to 48 hours for the team to respond to your concerns.

Re: incorrect billing

mimmo — Tue, 06 Aug 2019 12:57:47 GMT

@gardnerm08 no need to contact mods at this moment.

what plan are you on? What is was your available balance? Can you post a screenshot of your payment history. Why do you think you were supposed to have been cretid 18$?