https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-top-up/m-p/400770#M299601 <P>Look for the 12 digit pin on the voucher. If you can't top up online try to do it by dialing 611.</P> Fri, 26 Jul 2019 16:42:49 GMT goldilock 2019-07-26T16:42:49Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-top-up/m-p/400765#M299599 <P>I purchased a $5 vocher and I cannot top up my account says its the wrong voucher??</P> Wed, 05 Jan 2022 13:25:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-top-up/m-p/400765#M299599 sgraham 2022-01-05T13:25:49Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-top-up/m-p/400769#M299600 <P>There should be a 12 digit pin.&nbsp; Did you try calling *611 to make a payment ?</P> Fri, 26 Jul 2019 16:42:19 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-top-up/m-p/400769#M299600 Triguy 2019-07-26T16:42:19Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-top-up/m-p/400770#M299601 <P>Look for the 12 digit pin on the voucher. If you can't top up online try to do it by dialing 611.</P> Fri, 26 Jul 2019 16:42:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-top-up/m-p/400770#M299601 goldilock 2019-07-26T16:42:49Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-top-up/m-p/400802#M299602 <P>I'm having the same issue, tried online and 611. Mods still haven't replied. Plan expires tomorrow</P> Fri, 26 Jul 2019 17:52:23 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-top-up/m-p/400802#M299602 mattyvali 2019-07-26T17:52:23Z