topic Need help getting into my account in Get Support

Need help getting into my account

shahab — Wed, 05 Jan 2022 13:25:39 GMT

I need help getting access to my pulbic mobile account.

Re: Need help getting into my account

geopublic — Sun, 08 Dec 2019 17:03:24 GMT

@shahab Click on the reset password link. If you are still having difficulty submit a ticket to PM.

Re: Need help getting into my account

ChuckYeah — Sun, 08 Dec 2019 17:08:11 GMT

This link will take you to the forgot password screen.

https://selfserve.publicmobile.ca/forgot-password/

Re: Need help getting into my account

shahab — Sun, 08 Dec 2019 17:14:21 GMT

Hello,

The email/password combo isn't working for me. Has never worked since I first setup my account. I might have goofed on the password reminder as it won't verify my account.

Any other method I can get access?

Re: Need help getting into my account

popping — Sun, 08 Dec 2019 17:16:59 GMT

@shahab wrote:
Hello,
The email/password combo isn't working for me. Has never worked since I first setup my account. I might have goofed on the password reminder as it won't verify my account.

Any other method I can get access?

You need moderator to change your password. At the same time, ask morderator to check on your email address. Create a moderator support ticket using the ? button at the right side bottom corner of this page.

Re: Need help getting into my account

geopublic — Sun, 08 Dec 2019 17:19:00 GMT

@shahab wrote:
Hello,
The email/password combo isn't working for me. Has never worked since I first setup my account. I might have goofed on the password reminder as it won't verify my account.

Any other method I can get access?

@shahab Click here to register your selfserve account.