topic Account suspended!! Help in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-suspended-Help/m-p/400649#M299492 <P>Hi why am I getting this message on my account when I have topped up a $40 voucher on 25th. And it shows I have a total of $42 available funds??</P><DIV><DIV class="ErrorMessageHeading"><SPAN>"Please disregard this message if you have enough funds in your balance or are on AutoPay.</SPAN></DIV><DIV class="ErrorMessageHeadingRight"><SPAN>Your account has been suspended. Make a payment to reactive your current plan. Suspended accounts are deactivated after 90 days of non-payment and you will lose your phone number and service."</SPAN></DIV></DIV><DIV><SPAN>&nbsp;</SPAN></DIV> Wed, 05 Jan 2022 13:25:34 GMT YahyaSimon 2022-01-05T13:25:34Z Account suspended!! Help https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-suspended-Help/m-p/400649#M299492 <P>Hi why am I getting this message on my account when I have topped up a $40 voucher on 25th. And it shows I have a total of $42 available funds??</P><DIV><DIV class="ErrorMessageHeading"><SPAN>"Please disregard this message if you have enough funds in your balance or are on AutoPay.</SPAN></DIV><DIV class="ErrorMessageHeadingRight"><SPAN>Your account has been suspended. Make a payment to reactive your current plan. Suspended accounts are deactivated after 90 days of non-payment and you will lose your phone number and service."</SPAN></DIV></DIV><DIV><SPAN>&nbsp;</SPAN></DIV> Wed, 05 Jan 2022 13:25:34 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-suspended-Help/m-p/400649#M299492 YahyaSimon 2022-01-05T13:25:34Z Re: Account suspended!! Help https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-suspended-Help/m-p/400650#M299493 <P>this a known glitch that PM doesn't want to fix. They already knew it, that's why it says disregard it. So just disregard it, wait for 12 hours. Mine takes 16 hours. That message should disappear after that.</P> Fri, 26 Jul 2019 08:47:20 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-suspended-Help/m-p/400650#M299493 liuxinbing 2019-07-26T08:47:20Z