topic Re: Auto pay? in Get Support

Auto pay?

jlsandy72 — Wed, 05 Jan 2022 13:24:58 GMT

Can I set up auto pay online ?,I've only been using public mobile for a month

Re: Auto pay?

Anonymous — Thu, 25 Jul 2019 17:39:28 GMT

@jlsandy72 wrote:
Can I set up auto pay online ?,I've only been using public mobile for a month

You can only register a card in the self-serve. You can toggle autopay in either the self-serve or 611.

Re: Auto pay?

will13am — Thu, 25 Jul 2019 17:42:44 GMT

@jlsandy72, make sure when setting up auto pay to leave the apartment number field blank if you live in a high rise. Whenever I put in a new payment card, I always do a $1 top up to ensure everything is working properly.

Re: Auto pay?

geopublic — Thu, 25 Jul 2019 17:57:34 GMT

@jlsandy72 wrote:
Can I set up auto pay online ?,I've only been using public mobile for a month

@jlsandy72

If you didn’t register a card at activation, you can do so by signing in to Self-Serve. Once signed in, click on the ‘Payment’ tab, then scroll to the bottom of the page and select ‘Register my Credit or Visa Debit Card’. Accepted credit cards (Visa, MasterCard, American Express) and Visa Debit cards that have been issued by Canadian or American financial institutions and are associated with addresses in Canada or the U.S. If you are using a payment card, leave the apartment/suite number in the payment information section blank.