topic switching phone number in Get Support

switching phone number

ifriesen — Wed, 05 Jan 2022 13:24:40 GMT

When my husband and I were setting up our new PM accounts we wanted to keep our existing cell ph. number. We were at the shop where we bought the PM SIM and phone numbers and name were switched. That is, my ph. number is attached to my husbands name and vice versa. How can we change this? We tried but of course when I entered the number I want it tells me its not available.

Re: switching phone number

geopublic — Sat, 07 Dec 2019 20:48:24 GMT

@ifriesen wrote:
When my husband and I were setting up our new PM accounts we wanted to keep our existing cell ph. number. We were at the shop where we bought the PM SIM and phone numbers and name were switched. That is, my ph. number is attached to my husbands name and vice versa. How can we change this? We tried but of course when I entered the number I want it tells me its not available.

@ifriesen That not a problem just switch your sim cards and access your selfserve accounts and change the name in the profile section.

Re: switching phone number

ifriesen — Sun, 22 Dec 2019 07:42:42 GMT

figured it out thanks