topic Re: Funds where not in the account for auto payment in Get Support

Funds where not in the account for auto payment

grich2018 — Wed, 05 Jan 2022 13:24:19 GMT

How do I pay the bill after the auto pay didn't work I still want be on the auto pay just I I just need to get my phone working again

Re: Funds where not in the account for auto payment

Triguy — Wed, 24 Jul 2019 14:11:19 GMT

You can make a payment through your self serve account or use *611.

Re: Funds where not in the account for auto payment

Anonymous — Wed, 24 Jul 2019 14:12:06 GMT

@grich2018 wrote:
How do I pay the bill after the auto pay didn't work I still want be on the auto pay just I I just need to get my phone working again

You can try the registered cc and make a manual payment. You can also do it in the 611 service. You can buy vouchers and enter them in both places as well.

Re: Funds where not in the account for auto payment

ShawnC13 — Wed, 24 Jul 2019 14:12:11 GMT

@grich2018 wrote:
How do I pay the bill after the auto pay didn't work I still want be on the auto pay just I I just need to get my phone working again

If you have a credit card on file you can call *611 or you can purchase a voucher from a retialer and add it through the *611 as well.

Re: Funds where not in the account for auto payment

geopublic — Wed, 24 Jul 2019 15:03:40 GMT

@grich2018 Is your phone currently working? If yes and today was your renewal day the ignore the message.

Re: Funds where not in the account for auto payment

grich2018 — Wed, 24 Jul 2019 16:25:12 GMT

Re: Funds where not in the account for auto payment

Anonymous — Wed, 24 Jul 2019 16:56:08 GMT

@grich2018 wrote (in tags):

It's not for my phone it's for my son I pay for my account

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Well...you're the one asking. Just think of your sons phone in this conversation. Or have him asking the questions here.