Changing phone number

marywaterman — Wed, 05 Jan 2022 13:24:13 GMT

I just set up a new account. Because the number was previously used with Koodo, it told me to choose a new number and change it after. How do I go about changing it to my old number that I'd like to use?

Re: Changing phone number

Anonymous — Sat, 07 Dec 2019 16:12:23 GMT

@marywaterman wrote:
I just set up a new account. Because the number was previously used with Koodo, it told me to choose a new number and change it after. How do I go about changing it to my old number that I'd like to use?

In your self serve go into change number and use the transfer method.

If that was a Koodo prepaid type of account then you'll need moderator assistance. If Koodo postpaid then you're good.

topic Re: Changing phone number in Get Support

Changing phone number

Re: Changing phone number