topic Re: Account problem in Get Support

Account problem

triandrunbikes — Wed, 05 Jan 2022 13:24:11 GMT

Set up two phones at Walmart and they used the wrong email on one. So didn't receive email for account setup.

How can I correct this?

Thanks.

Re: Account problem

Triguy — Wed, 24 Jul 2019 12:02:12 GMT

Contact a moderator for assistance.

Moderator can be reached at

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Account problem

GinYVR — Wed, 24 Jul 2019 12:03:10 GMT

@triandrunbikes You will need to contact the Moderators to get it fixed. Give your message a cogent title, and detailed message.. it might take a moderators up to 48 hours to get back to you based on their workload.

Re: Account problem

stonechucker — Wed, 24 Jul 2019 12:10:38 GMT

Have you been able to setup your self-serve (My Account) access yet? You only need your telephone number and access to receive a text message to do so.

Using this Link to selfserve login page you can find the create account button to set it up if you haven't already.