topic Re: alternate telephone number in Get Support

alternate telephone number

jim0 — Wed, 05 Jan 2022 13:23:40 GMT

I noticed I do not have a alternate phone number for my account .I tried changing it in self serve but no luck. Is there another way.??

Re: alternate telephone number

Lowufo — Sat, 07 Dec 2019 01:40:06 GMT

So when you go into the self serve and try to pick a new number it won’t let you? If you have changed it recently that may be why. Pretty sure you can only change the number once every 30 days.

Re: alternate telephone number

popping — Sat, 07 Dec 2019 01:40:38 GMT

@jim0

Click My Proile tab at the top horizontal menu to open the Edit Profile form.

Change your alternate phone number on the Edit Profile form and save

Re: alternate telephone number

hss — Sat, 07 Dec 2019 01:49:53 GMT

Ask amod or try doing it later. It could be due to crashing of the site.

Re: alternate telephone number

lorilori — Sat, 07 Dec 2019 02:22:39 GMT

I've had the same issue before, it worked the next day for me. Try again in a few days, so much going on.