topic Cannot send SMS, but can send MMS. in Get Support

Cannot send SMS, but can send MMS.

Mango — Wed, 05 Jan 2022 13:22:37 GMT

Today I can't send SMS but I can send MMS. Both my wife and I have the same problem, both using Galaxy S5.

Possibly related: we're from Alberta, currently vacationing in Vancouver.

Any suggestions would be appreciated.

Re: Cannot send SMS, but can send MMS.

computergeek541 — Sun, 21 Jul 2019 19:41:26 GMT

@Mango wrote:
Today I can't send SMS but I can send MMS. Both my wife and I have the same problem, both using Galaxy S5.

Possibly related: we're from Alberta, currently vacationing in Vancouver.

Any suggestions would be appreciated.

This could be a temporary network issue. I would think that's the most likley scenario because even if the SMSC setting was changed by mistake, it wouldn't have happened on both phones. Being in a a different city wouldn't result in the need for you to make any changes on your end. The settings for your phone would be the same.

Re: Cannot send SMS, but can send MMS.

dabr — Sun, 21 Jul 2019 19:41:48 GMT

@Mango wrote:
Today I can't send SMS but I can send MMS. Both my wife and I have the same problem, both using Galaxy S5.

Possibly related: we're from Alberta, currently vacationing in Vancouver.

Any suggestions would be appreciated.

Maybe try rebooting the phones, but as suggested earlier it could be a temporary glitch.

Re: Cannot send SMS, but can send MMS.

GinYVR — Sun, 21 Jul 2019 20:12:52 GMT

@MangoCan you call and receive calls? Does both your phones' time matches Vancouver's time?

Re: Cannot send SMS, but can send MMS.

Mango — Sun, 21 Jul 2019 22:47:51 GMT

Have tried rebooting; no change in symptoms.

Yes, voice calls work.

Yes, the time is accurate.