topic Too many characters in email address in Get Support

Too many characters in email address

JimOzzie — Wed, 05 Jan 2022 13:22:37 GMT

I am trying to activate an account for my wife but her email contains more than 30 characters. and the Public Mobile site will not accept it. How do I resolve?

Re: Too many characters in email address

totalUser — Fri, 06 Dec 2019 15:10:26 GMT

I would open another email. If it's Google email you can open free alias that will be landing all of the mail in one inbox, if not just go for another one that is shorter, this is probably not the only time she will have this problem so it's good to have another backup shorter one for such situations.

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Re: Too many characters in email address

Jackhyf63 — Fri, 06 Dec 2019 16:51:58 GMT

@JimOzzie Click on the question mark on the right lower corner of website to start ticketing process to contact moderator.

Re: Too many characters in email address

hss — Fri, 06 Dec 2019 17:10:14 GMT

@JimOzzie wrote:
I am trying to activate an account for my wife but her email contains more than 30 characters. and the Public Mobile site will not accept it. How do I resolve?

Just create a new account with a shorter address and then forward the emails to the original email address.
https://support.google.com/mail/answer/10957?hl=en

Re: Too many characters in email address

computergeek541 — Sat, 07 Dec 2019 05:58:11 GMT

@Jackhyf63 wrote:
@JimOzzie Click on the question mark on the right lower corner of website to start ticketing process to contact moderator.

If the system doesn't allow e-mail address that contain more than a certain number of characters, contacting moderators will be a waste of time. As per @totalUser , the only solution would be to use a different e-mail address that has less characters.