topic Re: $60 US Roaming Plan in Get Support

$60 US Roaming Plan

maevec — Wed, 05 Jan 2022 13:22:25 GMT

Hi There,

I'm hoping someone can clarify something for me; in July I signed up for the $60 plan that included 8.5GB, unlimited international text, unlimited talk to Canada and the US and (I can't recall the exact phrase) use my phone like home, in the US. I know this was a limited offer which is no longer available but can someone reassure me that I still have the option to use my phone in the US in the same way I do in Canada? When I log into my Self Serve the US option isn't listed on my plan details and I don't want to get caught out on my next trip South, as so far it's been such a great addition to my plan for me, and the reason I chose that plan specifically!

Thanks so much (in advance) for you help

Re: $60 US Roaming Plan

ChuckYeah — Fri, 06 Dec 2019 11:07:43 GMT

It's a common concern for people who purchased this plan. As I understand it, there isn't enough available characters to declaxribe the plan correctly.

I would like to be able to reassure you as it is likely that you still have the same, right plan. However, I think you should contact @CS_Agent and get that info officially.

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Re: $60 US Roaming Plan

Triguy — Fri, 06 Dec 2019 11:20:09 GMT

You should still have the US roaming included with your plan as long as you don't change your plan or deactive it.

Re: $60 US Roaming Plan

smp99 — Fri, 06 Dec 2019 16:17:25 GMT

If you are on a $60 plan, then you are on the US Roamig Plan. PM does not currently have any other $60 plan, and I cannot remember any other $60 plan in the past except for the US Roaming plan.

This is a plan that really set PM apart from their 3rd tier counterparts. Too bad it's gone.

Edit - there was an unadvertised plan that lasted for only a few weeks that was $60 for 10 or 12GB.

Re: $60 US Roaming Plan

philthunder — Fri, 06 Dec 2019 16:29:05 GMT

Or check if there is an expiry date in the details, but it should not be the case.

For exemple : valid until 01/01/2020

Re: $60 US Roaming Plan

LoveMyBolt — Fri, 06 Dec 2019 16:32:38 GMT

Dig around in all the areas like promos or usage details for any mention of roaming. Particularly the 2gb data roaming mention.