topic Re: Add on issue in Get Support

Add on issue

nicomy20 — Wed, 05 Jan 2022 13:19:48 GMT

I can't call int long distance, when I have 400 minutes?

Re: Add on issue

ShawnC13 — Thu, 05 Dec 2019 02:20:58 GMT

@nicomy20 wrote:
I can't call int long distance, when I have 400 minutes?

Is your plan active?

Re: Add on issue

hairbag1 — Thu, 05 Dec 2019 02:46:06 GMT

@nicomy20 wrote:
I can't call int long distance, when I have 400 minutes?

@nicomy20...If you've activated your free International Calling gift, here's the list of countries you are able to call..

400 International Long Distance minutes

Included countries: Canada, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, United States, and Venezuela.

Re: Add on issue

hairbag1 — Thu, 05 Dec 2019 02:49:10 GMT

@nicomy20 wrote:
I can't call int long distance, when I have 400 minutes?

@nicomy20...

How do I get my free 1GB of data and international calling?

To add these add-ons to your account:

Log into your Self-Serve account
Click “Purchase Add-Ons” in My Data & Add-ons section of Overview tab
Select the Free Holiday Giveaway: $0 1GB Add-on and/or Free Holiday Giveaway: $0 400min INTL Long Distance (incl CA & US). It’s up to you if you want one or both!
Click “Buy Add-Ons” at the bottom of your screen.

Re: Add on issue

nicomy20 — Thu, 05 Dec 2019 13:03:23 GMT

Thanks!