topic Re: Plan changes in Get Support

Plan changes

MajorPainage — Wed, 05 Jan 2022 13:19:45 GMT

I was wondering if you downgrade your plan, do you lose any bonus data and Xmas data gifts?

I originally had a 5GB data plan which I somewhat needed for my business. I've since left that business and now have two 1GB promo addons that brings me up to 7GB. I currently use less than 2GB of data so I am thinking of downgrading to save about $5/mo. But I don't want to lose the additional addons and have them as insurance for the chance I use more.

Re: Plan changes

ShawnC13 — Thu, 05 Dec 2019 02:18:28 GMT

@MajorPainage wrote:
I was wondering if you downgrade your plan, do you lose any bonus data and Xmas data gifts?
I originally had a 5GB data plan which I somewhat needed for my business. I've since left that business and now have two 1GB promo addons that brings me up to 7GB. I currently use less than 2GB of data so I am thinking of downgrading to save about $5/mo. But I don't want to lose the additional addons and have them as insurance for the chance I use more.

The promo 1GB data add-ons stay on no matter what plan you are on. Those were given to all customers

Re: Plan changes

Dunkman — Thu, 05 Dec 2019 02:18:42 GMT

@MajorPainage

The data add ons will not expire if you downgrade plan. It will only expire when you use up the data.

Re: Plan changes

MajorPainage — Thu, 05 Dec 2019 02:20:28 GMT

Thanks folks.

Re: Plan changes

AE_Collector — Mon, 27 Jul 2020 18:24:23 GMT

Saving $5/month you must be looking at the $35 1.5Gb plan. If you continue to use 2Gb a month you will use up 1/2 Gb of the 2 Gb in add-ons each month meaningv4 months from now you need to decide what to do going forward.

Maybe you think you can use more Wi-Fi and cut data use a bit further so you can stretch your data add-Ons a fair bit further. If that is not the case, I'm not seeing your plan to save a total of $20 over 4 months as being worth the effort. Get to the $25 1 Gb plan without going very far over 1Gb/month and you would be saving some money!

AE_Collector