topic Re: Get back old PC number? in Get Support

Get back old PC number?

hamzasiad — Wed, 05 Jan 2022 13:19:44 GMT

I recently tried to port my Bell phone number but relized it won't work due to it being inactive. Now im stuck with not being able to receive any calls or texts. Is it possible to get back my PC mobile number which I started with?

Re: Get back old PC number?

bravo_md — Tue, 16 Jul 2019 00:59:21 GMT

No I'm afraid not.

Re: Get back old PC number?

RossN — Tue, 16 Jul 2019 01:01:09 GMT

@hamzasiad In your self serve will it let you pick a new number I don't think you can get an old one back unless its still active

Re: Get back old PC number?

GinYVR — Tue, 16 Jul 2019 01:24:03 GMT

@hamzasiadDo you mean PM (Public Mobile) number? As there is also a service provider called PC Mobile. Your title and message is very confusing.

Chances are you will need to talk to a Moderator to get it sorted out.

Re: Get back old PC number?

geopublic — Tue, 16 Jul 2019 01:37:37 GMT

@hamzasiad wrote:
I recently tried to port my Bell phone number but relized it won't work due to it being inactive. Now im stuck with not being able to receive any calls or texts. Is it possible to get back my PC mobile number which I started with?

@hamzasiad Do you mean PM number? How do you know the port will not be processed did you get a text from Public Mobile that the port did not go through? If yes, Thein they would have given you a PM number. Best to discuss with PM your options.

To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

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