topic Re: Over Data Usage in Get Support

Over Data Usage

krisstyle — Wed, 05 Jan 2022 13:19:43 GMT

I recently swicthed to Public Mobile, I have the 8g's of data. My data has been completely used up in less than two weeks. I find this odd, as i usually turn on my wifi. Is there an option to add on more data?

Re: Over Data Usage

Lowufo — Thu, 05 Dec 2019 02:15:25 GMT

Yes you can purchase data add ons and Public Mobile is offering 1 GB free data and 400 calling minutes as a Christmas gift to members. Go into your self serve account and click on purchase add ons and you will see the free stuff offered.

Re: Over Data Usage

ShawnC13 — Thu, 05 Dec 2019 02:15:39 GMT

@krisstyle wrote:
I recently swicthed to Public Mobile, I have the 8g's of data. My data has been completely used up in less than two weeks. I find this odd, as i usually turn on my wifi. Is there an option to add on more data?

Right now Public mobile is offering 1GB of free data and 400 minutes of international calling for Free for all customers. You can add it by signing into your self serve and go to Purchase Add-ons and look for the two that are titled gift those are the ones you want to "Purchase"

Re: Over Data Usage

torontokris — Thu, 05 Dec 2019 02:17:56 GMT

Yes

Also look into your phones data settings see if it shows what you used data on. Is it downloading updates on cell network (not wifi only)

Re: Over Data Usage

K_The_Grey — Thu, 05 Dec 2019 04:27:24 GMT

Something weird is happening today, there seems to be a number of people who have unexpectedly run out of data, even though their phone doesn't show the data used.

I came in here though to help you with your original question.

I have run out of data before, and to buy 1GB of data to add to you plan is $30, but if you simply change your plan to something new starting now, you can get a lot more for less. Basically you just start your 30 days over. either upgrade or downgrade depending on your needs.