topic Re: Password reset email trouble in Get Support

Password reset email trouble

BeverlyK — Wed, 05 Jan 2022 13:19:12 GMT

Does anyone know why I may not be receiving the password reset link? I've tried several times via the self-serve (and I have checked my spam and other email folders!).

Thanks!

Re: Password reset email trouble

Vishal-26 — Wed, 04 Dec 2019 21:32:18 GMT

Make sure you have the correct email registered to your public mobile account.

Re: Password reset email trouble

saltyseafish — Wed, 04 Dec 2019 21:35:46 GMT

I'm having this exact same issue.

I have made that is the correct email, but even after a day I still do not see the reset email.

Hopefully it gets solved quickly.