topic Re: Issue sending MMS in Get Support

Issue sending MMS

feyn — Wed, 05 Jan 2022 13:18:20 GMT

Anyone else experiencing issues sending MMS? I'm trying to send a picture by text message to someone and usually I can do it without problem, but right now it gets stuck on SENDING...

Re: Issue sending MMS

GR — Fri, 12 Jul 2019 21:17:32 GMT

Start by restarting your phone

Re: Issue sending MMS

Triguy — Fri, 12 Jul 2019 21:17:39 GMT

Are you able access websites with your data ? Is the picture that you are sending a large file ?

Re: Issue sending MMS

LovesToPM — Fri, 12 Jul 2019 21:18:00 GMT

Make sure you have Data enabled

Re: Issue sending MMS

feyn — Fri, 12 Jul 2019 21:24:22 GMT

Yes, data is turned on and working, I can browse websites. The picture is 327kb, so the size shouldn't be an issue.

Re: Issue sending MMS

LovesToPM — Fri, 12 Jul 2019 21:33:45 GMT

Glad that you found your solution

Re: Issue sending MMS

funpig — Fri, 12 Jul 2019 21:48:47 GMT

You have to make sure that your mobile (cellular) data is turned on, even if you do not have a cellular data plan. MMS uses mobile data, but not the same data that you pay for do do searches, web browsing etc.

Wifi data has nothing to do with MMS.