topic Re: Retrieve email used for PM Self-Serve. in Get Support

Retrieve email used for PM Self-Serve.

JanujanGathies — Wed, 05 Jan 2022 13:18:18 GMT

Hi,

I forgot the email I used for my dad's account and was wondering if I could retrieve using his phone number.

Thanks,

Janujan G.

Re: Retrieve email used for PM Self-Serve.

will13am — Wed, 04 Dec 2019 16:40:49 GMT

@JanujanGathies , try doing a search for the welcome email from Public Mobile. That will help to identify which email address was used. If you cannot locate that email, then you will need to seek moderator team assistance to determine the account email. The moderator team can be reached via private message using smartforms which is initiated by clicking on the ? on the lower right corner of the webpage or try using this link. The guided process will facilitate documentation of the issue or concern and the required resolution which will be submitted to the moderator team. Refer to this announcement link for additional details on smartforms and the ticketing system for moderator team interactions. If use of smartform brings no joy, then use the following direct link to private message the moderator team. Refer to the following knowledge base article for additional information on the moderator team.

Re: Retrieve email used for PM Self-Serve.

popping — Wed, 04 Dec 2019 16:42:44 GMT

@JanujanGathies wrote:
Hi,

I forgot the email I used for my dad's account and was wondering if I could retrieve using his phone number.

Thanks,
Janujan G.

Check your email accounts for the PM welcome email after activation if you did not deleted it.

Create a moderator support ticket using the ? button at the right side bottom corner of this page.