topic Re: Dropped calls. in Get Support

Dropped calls.

mellondon — Wed, 05 Jan 2022 13:17:59 GMT

Hello, I'm into my 3rd month of public mobile. It's going well my only issue I'm having is the issue of so many dropped calls when I'm in Michigan and the USA. I have the roaming and data pkg in canada and the USA. Is there a solution to this.
cheers

don

Re: Dropped calls.

ashhiscock — Wed, 04 Dec 2019 15:04:23 GMT

The towers should be supported while in the US. It may be issues on the US side with their service. Once you leave the country your phone automatically connects to the us towers (this is why roaming happens).

You can ask the moderator if there is any tower issues or if they can trouble shoot for you

Re: Dropped calls.

mellondon — Wed, 04 Dec 2019 17:15:45 GMT

Thanks for your reply. It must be an issue on the USA side. I know I'm roaming. It's with at&t when I cross over. I'll try the moderator

cheers

Re: Dropped calls.

hairbag1 — Wed, 04 Dec 2019 17:19:38 GMT

@mellondon wrote:
Thanks for your reply. It must be an issue on the USA side. I know I'm roaming. It's with at&t when I cross over. I'll try the moderator
cheers

You may have to manually select either of AT&T or T-mobile...whichever works best where you're at.

Re: Dropped calls.

mellondon — Thu, 05 Dec 2019 10:55:48 GMT

Thanks hairbag1. I'll try that