topic Re: Holiday gifta in Get Support

Holiday gifta

Devanshsmehta — Wed, 05 Jan 2022 13:17:49 GMT

Hey

I am an existing customer and I'm not being able to claim my free 1 GB add-on

could someone activate it the free 1GB addon for me

Re: Holiday gifta

geopublic — Wed, 04 Dec 2019 06:33:40 GMT

@Devanshsmehta wrote:
Hey
I am an existing customer and I'm not being able to claim my free 1 GB add-on
could someone activate it the free 1GB addon for me

@Devanshsmehta Try again at 9:00 am EDT when it will be available as per the announcement.

Re: Holiday gifta

ShawnC13 — Wed, 04 Dec 2019 06:34:14 GMT

@Devanshsmehta wrote:
Hey
I am an existing customer and I'm not being able to claim my free 1 GB add-on
could someone activate it the free 1GB addon for me

It isn't available until tomorrow morning 6 am Pacific Time

Re: Holiday gifta

Devanshsmehta — Wed, 04 Dec 2019 06:36:06 GMT

Oh okay

my bad I didn't know that

Re: Holiday gifta

RobertQc — Wed, 04 Dec 2019 09:15:22 GMT

@Devanshsmehta

It's there now

Re: Holiday gifta

ChuckYeah — Fri, 06 Dec 2019 01:52:20 GMT

Here's a quick how to in case someone needs help adding the Holiday Gifts.

Click Purchase Add-ons in My Data & Add-ons

Scroll to the bottom to find the add-ons and look for the 2 Holiday Addons.

Click the + sign to add the 2 add-ons and Click Buy Add-ons.

Confirm:

Go back to the overview page to see your addons are showing:

And there you have it. Happy PM Holidays!

Re: Holiday gifta

dsmitty — Wed, 04 Dec 2019 11:51:04 GMT

FANTASTIC! thank you!! Merry Christmas..all the best for the holidays and a wonderful new year

Re: Holiday gifta

Kdhillon — Wed, 04 Dec 2019 12:52:11 GMT

Hey. Thanks for showing the steps.

Re: Holiday gifta

lake — Thu, 05 Dec 2019 12:33:12 GMT

Ok thankyou!!!

Re: Holiday gifta

Headbanger — Sat, 07 Dec 2019 02:10:04 GMT

Hey all, I still can't see the holiday gift! Can it be cuz I'm on $15 plan?

UPDATE: found it in the tab "purchase add on"

Re: Holiday gifta

sine1757 — Sat, 07 Dec 2019 19:43:28 GMT

Thanks for this - it was a big help and very clear instructions!!! 🙂

Re: Holiday gifta

eppie — Sat, 07 Dec 2019 23:58:04 GMT

yes, I just activated mine.

Purchase add on

the free reward is at the top of all the add on. At first I missed that but when I went in the second time I saw it at the top