topic Re: Asus Rog Phone 2 APN issue in Get Support

Asus Rog Phone 2 APN issue

70challenger — Wed, 05 Jan 2022 13:17:29 GMT

I just switch to this phone and I am having the issue where Telus and Kodoo appear in my APN list, but no option to add APN or edit to get data going?

Re: Asus Rog Phone 2 APN issue

Karnbot13 — Wed, 04 Dec 2019 01:42:13 GMT

Is there an option when you press the 3 dot menuin the upper right?

Re: Asus Rog Phone 2 APN issue

NDesai — Wed, 04 Dec 2019 01:42:52 GMT

Must be Android 8 Oreo i believe had this issue what some belived to be a carrier issue. Any chance you can upgrade to 9 on it? Is there no option to add an apn when you click on the three dots located at the top right?

Re: Asus Rog Phone 2 APN issue

geopublic — Wed, 04 Dec 2019 01:47:29 GMT

@70challenger If you have a Freedom mobile sim, a roam.com sim or another sim from a foreign country ude that sim to add the PM apn entry. Once the apn has been added then insert the PM sim and you should be good to go.

Re: Asus Rog Phone 2 APN issue

70challenger — Wed, 04 Dec 2019 01:48:15 GMT

Thanks, I dont have anything else

Re: Asus Rog Phone 2 APN issue

70challenger — Wed, 04 Dec 2019 01:49:18 GMT

Yes, just says reset to default. Its crazy I cant add a APN...

Re: Asus Rog Phone 2 APN issue

70challenger — Wed, 04 Dec 2019 01:49:48 GMT

Im already on 9

Re: Asus Rog Phone 2 APN issue

NDesai — Wed, 04 Dec 2019 01:53:11 GMT

@70challenger Different phone, but you can give this a try: https://www.asus.com/zentalk/forum.php?mod=redirect&goto=findpost&ptid=252762&pid=1056871

Re: Asus Rog Phone 2 APN issue

70challenger — Wed, 04 Dec 2019 01:55:16 GMT

I tried click there in that square

Re: Asus Rog Phone 2 APN issue

GinYVR — Wed, 04 Dec 2019 02:08:52 GMT

@70challengerAsus is notorious for having quirky firmware, they didn't add all the possible providers into their firmware,so Public Mobile is missing. I would suggest get a Roam / Freedom SIM card can even go to your nearest phone repair shop to see if you can borrow one and set up the APN. Once you have added it in, it will be there.

Re: Asus Rog Phone 2 APN issue

70challenger — Wed, 04 Dec 2019 05:23:24 GMT

I tried a sim from US at&t and it doesnt work. I'm spending too much time on this, thanks for everyones suggestions.

Re: Asus Rog Phone 2 APN issue

Dunkman — Wed, 04 Dec 2019 05:43:01 GMT

@70challenger

It is frustrating...

As stated before, you might need to try Freedom mobile Sim or Roaming mobility SIM card to change setting.

Here is another thread on this issue:

https://productioncommunity.publicmobile.ca/t5/Getting-Started/Android-8-1-0-APN-settings/m-p/343153#M64436

Re: Asus Rog Phone 2 APN issue

70challenger — Wed, 04 Dec 2019 06:00:01 GMT

@Dunkman

Will go to freedom mobile tomorrow. Cheers

Re: Asus Rog Phone 2 APN issue

70challenger — Mon, 09 Dec 2019 20:02:24 GMT

Heres the breakdown of my experience.

1. Asus support - three different times contacting them, first guy I told him he was dumb, second was helpful gave me a case number, third, case number was useless and so was he.

2. Public mobile forum - helpful with the knowledge you have

3. Original seller, sent me a new rom, problem fixed!

Why is Asus so useless and could not have given me a new rom?

Re: Asus Rog Phone 2 APN issue

DavidJodhan — Fri, 23 Oct 2020 21:22:24 GMT

No just reset to default settings

Re: Asus Rog Phone 2 APN issue

kb_mv — Fri, 23 Oct 2020 21:28:31 GMT

@DavidJodhan wrote:
No just reset to default settings

@DavidJodhan Before you try and "help out" to earn rewards, you really should look at how old the post is. The last post is almost a year ago and if it was still an issue for the OP, would have ongoing recent replies since then.