topic Active new SIM card in Get Support

Active new SIM card

Toantran8856 — Wed, 05 Jan 2022 13:17:18 GMT

At the end of the form, I tried to hit the “Continue “ button but it doesn’t go through.

Re: Active new SIM card

dabr — Tue, 03 Dec 2019 19:41:19 GMT

@Toantran8856 wrote:
At the end of the form, I tried to hit the “Continue “ button but it doesn’t go through.

Clear your cache/cookies, use another browser in incognito mode. You may need to wait one hour before retrying too.

Re: Active new SIM card

geopublic — Tue, 03 Dec 2019 19:42:46 GMT

@Toantran8856 wrote:
At the end of the form, I tried to hit the “Continue “ button but it doesn’t go through.

@Toantran8856 Insert your card in your phone does it connect to Public's network? If yes, you are good to go. Access your selfserve account and make sure your plan details are correct.

If not, wait an hour and try the activation again.