topic Re: Referral in Get Support

Referral

kkang2444 — Wed, 05 Jan 2022 13:16:54 GMT

Through a friend of mine, I heard about this amazing plan that Public Mobile provides and a couple of minutes ago I became a customer of public mobile.

However, I just realized that I forgot to put him as referral when I activated.

Would there be any way I could put him as a referral??

Thanks,

Re: Referral

cellphoneuser1 — Tue, 03 Dec 2019 05:03:33 GMT

@kkang2444 wrote:
Through a friend of mine, I heard about this amazing plan that Public Mobile provides and a couple of minutes ago I became a customer of public mobile.

However, I just realized that I forgot to put him as referral when I activated.

Would there be any way I could put him as a referral??

Thanks,

You'll have to ask the moderators. Click on the question mark at lowrer right. Type in talk to rep.

Re: Referral

will13am — Tue, 03 Dec 2019 14:19:36 GMT

@kkang2444 , just a quick tip for how the community works. If you have non account related inquiries, posting here will get support help from other customers. If you have account related matters such as this inquiry, the moderator team (customer service) will look after things. The moderator team can be reached via private message using smartforms which is initiated by clicking on the ? on the lower right corner of the webpage or try using this link. The guided process will facilitate documentation of the issue or concern and the required resolution which will be submitted to the moderator team. Refer to this announcement link for additional details on smartforms and the ticketing system for moderator team interactions. If use of smartform brings no joy, then use the following direct link to private message the moderator team. Refer to the following knowledge base article for additional information on the moderator team. Welcome to Public Mobile.

Re: Referral

ashhiscock — Tue, 03 Dec 2019 15:57:11 GMT

I had a friend with the same issue. they Asked the moderators and they got the issue solved and the referral added for them. The chat makes it really easy to speak with a moderator as well