topic How do I get in contact with a moderator in Get Support

How do I get in contact with a moderator

Jesse12 — Wed, 05 Jan 2022 13:16:43 GMT

Where can I chat with someone who works for this company???

Re: How do I get in contact with a moderator

geopublic — Wed, 10 Jul 2019 05:11:41 GMT

@Jesse12 wrote:
Where can I chat with someone who works for this company???

To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

Moderators are available: M-F from 8 AM to midnight Eastern time and S-S from 8 AM to 10 PM Eastern time.

Note: Moderator Hours are subject to change, but you can always find the current times here

Please note that account verification may be required when contacting the Moderator Team

Re: How do I get in contact with a moderator

Jesse12 — Wed, 10 Jul 2019 05:21:33 GMT

Thank you!

Re: How do I get in contact with a moderator

CellGirl — Thu, 11 Jul 2019 13:31:12 GMT

@Jesse12

Hi Jesse. In case you weren't aware, it might take the moderators 2 days to contact you. If your issue isn't account specific, you'll get a faster response from Community members, if you post your issue here...