topic Re: Scam callers in Get Support

Scam callers

DorothyElliott — Wed, 05 Jan 2022 13:16:25 GMT

I am getting calls every few minutes every day from someone speaking in Mandarin Chinese. It is an automated call, and it takes quite a long time, and then leaves a long message in mandarin. I am very frustrated by these frequent calls which I believe are scams. And I have dozens of messages on my phone from these people. When I try to block the caller, I find that every phonecall is from a different telephone number, so it's now impossible to block the calls. I would like to know how to correct this problem, and how to get rid of these incessant intrusive callers. Does anyone have any ideas?

Thanks.

Re: Scam callers

brennanleblanc_ — Tue, 09 Jul 2019 21:04:33 GMT

@DorothyElliott wrote:
I am getting calls every few minutes every day from someone speaking in Mandarin Chinese. It is an automated call, and it takes quite a long time, and then leaves a long message in mandarin. I am very frustrated by these frequent calls which I believe are scams. And I have dozens of messages on my phone from these people. When I try to block the caller, I find that every phonecall is from a different telephone number, so it's now impossible to block the calls. I would like to know how to correct this problem, and how to get rid of these incessant intrusive callers. Does anyone have any ideas?
Thanks.

The best course of action is if you do not know the number, do not answer. Answering may alert the scammers that line is active and will continue calling with different numbers. At this point, just keep blocking the numbers and hope they stop calling.

Re: Scam callers

srlawren — Tue, 09 Jul 2019 21:05:18 GMT

@DorothyElliott wrote:
I would like to know how to correct this problem, and how to get rid of these incessant intrusive callers. Does anyone have any ideas?
Thanks.

@DorothyElliott you could look at some 3rd party apps that can help. Here's a good roundup: https://www.lifewire.com/top-call-blocking-app-for-smartphones-4050085

Re: Scam callers

GinYVR — Tue, 09 Jul 2019 21:09:28 GMT

@DorothyElliott to add to what @srlawren had said I would also suggest "disabling" voice mail. "disabling" because Public Mobile doesn't offer that feature but there is a work around.

Re: Scam callers

will13am — Tue, 09 Jul 2019 21:09:46 GMT

@DorothyElliott , consider using the Google dialer. It handles spam calls in two ways, warning and auto blocking. It works great for me. Give it a try.

Re: Scam callers

sunflowershine — Tue, 09 Jul 2019 21:10:37 GMT

@DorothyElliott There are two identified ones: one is Chinese Embassy and one is courier company. They are scam. I got a couple of times through my home phone and luckily not my cellular. I normally block them. However, they will use different numbers to call again.

Re: Scam callers

srlawren — Tue, 09 Jul 2019 21:14:17 GMT

@GinYVR wrote:
@DorothyElliott to add to what @srlawren had said I would also suggest "disabling" voice mail. "disabling" because Public Mobile doesn't offer that feature but there is a work around.

@DorothyElliott here's how: Workaround for diabling Voicemail

@will13am wrote:
@DorothyElliott , consider using the Google dialer. It handles spam calls in two ways, warning and auto blocking. It works great for me. Give it a try.

@will13am for most Android users, this isn't an option and we are stuck with our OEM's dialers. Basically, for just about ayone that CAN use the Google Dialer, they are already using it (as it's the default on their Pixel, Nexus, or Essential phone)

EDIT: for example:

Re: Scam callers

missorange — Tue, 09 Jul 2019 21:11:39 GMT

yeah, it is annoying, just keep block those numbers, no other way. even you change your number, no one can grantee you will not receiving scan call.

Re: Scam callers

will13am — Tue, 09 Jul 2019 21:16:35 GMT

@srlawren wrote:
@GinYVR wrote:
@DorothyElliott to add to what @srlawren had said I would also suggest "disabling" voice mail. "disabling" because Public Mobile doesn't offer that feature but there is a work around.
@DorothyElliott here's how: Workaround for diabling Voicemail

@will13am wrote:
@DorothyElliott , consider using the Google dialer. It handles spam calls in two ways, warning and auto blocking. It works great for me. Give it a try.
@will13am for most Android users, this isn't an option and we are stuck with our OEM's dialers. Basically, for just about ayone that CAN use the Google Dialer, they are already using it (as it's the default on their Pixel, Nexus, or Essential phone)

EDIT: for example:

Lol my bad, I thought the Google dialer can be used on every android device. I do on all mine. I guess I choose my phones wisely.

Re: Scam callers

geopublic — Tue, 09 Jul 2019 21:32:40 GMT

@srlawren wrote:
@GinYVR wrote:
@DorothyElliott to add to what @srlawren had said I would also suggest "disabling" voice mail. "disabling" because Public Mobile doesn't offer that feature but there is a work around.
@DorothyElliott here's how: Workaround for diabling Voicemail

@will13am wrote:
@DorothyElliott , consider using the Google dialer. It handles spam calls in two ways, warning and auto blocking. It works great for me. Give it a try.

+1 For Google Dialer.

Re: Scam callers

kselmak — Tue, 09 Jul 2019 22:02:13 GMT

Are you attached to your number? You can change number for free. No guarantees that the new one will not be receiving spam calls though.

I get them couple of times a month and it's really annoying, I'd be really upset to have it daily

Re: Scam callers

Bubbly100 — Tue, 09 Jul 2019 22:49:20 GMT

I get these calls all the time! Best not to answer them and block/report spam if that is an option on your phone and hopefully they will stop spamming you. Good luck!

Re: Scam callers

srlawren — Wed, 10 Jul 2019 19:51:49 GMT

@kselmak wrote:
Are you attached to your number? You can change number for free. No guarantees that the new one will not be receiving spam calls though.

@kselmak I would say there is a guarantee, but it's that you will still get spam calls. Maybe not right away, but at some point. These scammers use robodialers that just dial every number in a given exchange and then move on to the next exchange and so on.